Subprocessors

Last updated January 26, 2024

HYPR CORP (“HYPR”) uses certain sub-processors as listed below to assist it in providing the HYPR Services. Sub-processors who may process Services are itemized below.

Service	Entity Country	Services Performed
Amazon Web Services, Inc.	USA	Hosting provider for the service application and infrastructure. Used to host and store the application services.
Microsoft Azure	USA	Hosting provider for the service application and infrastructure. Used to host and store the application services.
Google Cloud Platform	USA	Hosting provider for the service application and infrastructure. Used to host and store the application services.
Datadog, Inc	USA	Logging platform for performing analytics on Service application and infrastructure. Used for debugging, troubleshooting, auditing, reporting, and detecting and alerting on unexpected application behavior.
Google - FireBase	USA	Service provider for push notifications for the mobile application.
Pendo.io	USA	Analytics tool to assess and improve the service. Provides usage data such as time spent on pages, items clicked.
Tableau online	USA	Service used for data visualization.

The following are additional sub-processors specific to HYPR Affirm product customers.

Service	Entity Country	Services Performed
Twilio	USA	An optional service used for text message, chat, and video functions based on the configured feature/identity validation flows enabled in the HYPR Affirm product.
Onfido	UK	A verification services provider which validates users’ physical identities by comparing an opt-in facial scan to a known legitimate document, image, or prior facial scan, as well as to prevent and detect fraud for HYPR Affirm.

The following sub-processors are used for customer support.

Service	Entity Country	Services Performed
Google, LLC.	USA	G-Suite Email provider for communications
Hubspot, Inc.	USA	Marketing communications platform
Impartner, Inc	USA	Partner communications platform
Salesforce.com	USA	Customer Service management, communications.
Slack Technologies, Inc	USA	Messaging services
Zendesk, Inc	USA	Customer service management, communications
Zoom Video Communications	USA	Online meeting provider
Aha	USA	Software that enables roadmap planning & product feedback.
Atlassian Statuspage	USA	Service used to communicate the real-time availablity status of the HYPR Platform to subscribed customers.
Planhat	USA	A customer relationship management tool that is built to give insights, manage workflow, and drive customer experience.

For the sub-processor listing as of October 10, 2022 please see here

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HYPR Sub-Processors